Question 1

Who is this for?

Accepted Answer

Med spas, aesthetic and cosmetic clinics that want a predictable flow of new patients and more rebookings from the list they already have. We work with single-location and multi-location clinics. We're selective about who we take on, and we don't work with everyone who applies. If you can't handle more consultations, we're not the right fit.

Question 2

What's the minimum commitment? Can I start with a trial?

Accepted Answer

Three months. No trial months. Building paid media and reactivation campaigns around your clinic takes time and investment from both sides. One month isn't enough for campaigns to clear the platform's learning phase, test creative and offers, and work your database before results are worth measuring. Most clients stay well beyond three months because the system gets sharper the longer we run it.

Question 3

Is there any guarantee?

Accepted Answer

If you already have proven treatments and a healthy list, we can usually get campaigns live and booking consultations within a couple of weeks. If you're building from scratch, it takes longer to find the formula. That said, the majority of our clinics see real booked consults within the first two months. We can't guarantee the platforms or the algorithms. We can guarantee the work that feeds them, and our quality of execution and volume is unmatched.

Question 4

Do you actually generate the patients, or just manage what I have?

Accepted Answer

Both. We run paid media to bring in brand-new patients and reactivate your existing list to rebook past and lapsed ones, engineered around your treatments and your ideal patient. You don't need an existing audience or agency to start.

Question 5

Which channels do you run?

Accepted Answer

Paid media (Meta, Instagram, and Google), database reactivation (SMS and email to your existing patient list), and speed-to-lead follow-up. We don't always run all three for everyone. We look at your treatments and who actually books them, then pick the channel mix that reaches them fastest.

Question 6

How are the leads qualified?

Accepted Answer

Every enquiry is worked against your criteria (treatment fit, budget, timeline) before it reaches your calendar. You get qualified booked consultations, not a raw list of leads for your front desk to chase down.

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